Grade 2, £16,983 to £19,850 per annum pro rata
London Allowance - £2,923
We are looking for highly enthusiastic, customer-focused and flexible individuals who will thrive on providing help and assistance to all library customers whilst working co-operatively within a team environment. The post sits within the Customer Services team of Library Services, which is a key division of the Students & Education Directorate. All staff within the King's College London Students & Education Directorate commit to consistently providing a quality service, in line with our values: ‘Responsive, inclusive, knowledgeable and friendly. Proudly supporting the university community – every student, every colleague, every time’.
This role will involve providing the Roving Service, helping and assisting all library users throughout the library, maintaining the library environment and equipment, as well as assisting with duties undertaken across Library Services. Candidates should enjoy working with people and be keen to work in a customer-focused role that spends a large proportion of time interacting with customers.
You will have a proven ability to deliver a customer-focused service, excellent communication skills, a proactive commitment to continual development and a reliable, flexible and positive attitude to work.
Due to the service nature of these posts regular evening working is required and some shift patterns will include weekend duties. While all staff members will have a ‘home library’, cross-site working is required and will sometime occur at short notice.
There is one post available:
LA26: Monday to Friday 09:30-17:30 based at the Guys campus. This is on a fixed term contract until 31/12/2017
For all posts, staff will be required to work 1 evening shift 16:30-20:30 per week instead of the regular hours on that day. Early shift working (from 08.30) may also be required.
This post is: 1 x fixed term contract
This is a Full-time – 1 full time equivalent (35 hours per week)
Interviews will take place on Tue 19th and Wed 20th September.
05 September 2017
(Word Document 635k)
If you have questions about this role, please contact:
Clare Camp, Email: firstname.lastname@example.org,
Note: Only one document can be uploaded. If you wish to submit any additional information please include it within the application form.
Professional Services application form